Regresar al Inicio

FAQ | How to buy?

Transform your vision into reality with a design tailored to your needs and style. Our team of experts is here to guide you every step of the way.

Acquire the home of your dreams

How to Buy Your House Plan?

At CASAS DE ARQUITECTOS, our goal is to help you make the home you've always dreamed of a reality. When you purchase your house plan from us, you're not just getting a design, but also a complete, personalized experience. From plan selection to project completion, we're here to support you every step of the way. We offer a simple and straightforward purchasing process, with flexible customization options and a dedicated team to ensure your experience is smooth and satisfying. As you move forward, you can trust that your project will be in good hands, with attention to every detail and an ongoing commitment to quality and service.

Do you have any questions?

How can I complete my purchase at CASAS DE ARQUITECTOS?

Once you've selected your project type, you can proceed to checkout quickly and securely. We'll provide you with a detailed summary of your order so you can verify all the details before continuing.

What should I do before proceeding to payment?

Before completing your purchase, carefully review your order summary. Make sure all details, such as the selected design, customizations, and pricing, are correct. If necessary, you can go back and make any necessary adjustments before continuing.

What payment methods can I use?

We offer several payment options for your convenience, including credit card and payments from your favorite app. All our payment methods are completely secure and encrypted.

What happens after I select my payment method?

Once you choose your payment method, follow the instructions to complete the transaction. You'll receive immediate confirmation with all the details of your purchase, and our team will be available for any questions you may have.

What do I do if I have problems during the checkout process?

If you encounter any problems during the checkout process, please don't hesitate to contact us. Our support team is available to help you resolve any issues and ensure your transaction completes smoothly.

Will I receive a confirmation after placing my order?

Yes, once we receive your order, we'll send you an email confirmation with all the details. This email will include a detailed summary of your purchase, the estimated project start date, and support contact information.

What information is included in my order summary?

Your order summary will include a detailed breakdown of the purchase, the estimated project start date, and how to contact our support team with any questions or modifications you may need.

What happens after my order has been confirmed?

Our team will begin preparing all the necessary details to launch your project, including final planning and coordination based on the project type. You'll also receive regular updates to keep you informed of its progress.

Can I contact the support team if I have questions or need to make adjustments?

Of course. We're here to help you every step of the way. If you have questions, concerns, or need to make adjustments to your order, don't hesitate to contact us.

What kind of updates will I receive during the preparation of my project?

You'll receive regular updates on the progress of your project to keep you informed at all times.

Can I customize the design of my home?

You can customize your home's design by adjusting the layout, the built area, and, in the case of construction, by choosing finishes that reflect your personal style. Our team of experts will guide you every step of the way to ensure your home is unique and tailored to your needs.

What aspects of the design can be modified?

Virtually every aspect of the design can be modified, from room layout to exterior architectural details. You can choose customizations that optimize your home's functionality, style, and energy efficiency.

How long does it take to customize a design?

The time required to customize a design varies depending on the complexity of the modifications. Once we define the desired changes together, we will provide you with an estimated timeline for project completion.

Is there an additional cost to customize the design?

Depending on the level of customization you desire, additional costs may apply. We'll provide you with a detailed quote before we begin, so you're clear on any additional expenses.

Can I see an example of a custom design before approving it?

Yes, we'll present you with a draft of the custom design so you can review it and make adjustments before final approval. We want to ensure the final result meets all your expectations.

Design the home of your dreams

Do you need to customize your design?

From small adjustments to larger changes, we're committed to helping you create a space that reflects your personality and lifestyle. Customize every detail for an additional fee, from the layout to the finishes and materials, ensuring your home is unique and truly yours. With our experience and attention to detail, the customization process is simple and exciting. Your perfect home is just a few steps away from becoming a reality!